China House promises to do everything it reasonably can to keep our participants safe from harm. But just like travel anywhere, incidents and force majeure that are outside our control can occur. Good preparation is critical to managing these situations and our teams have been supported to develop comprehensive emergency procedures that prioritize the safety and security of our program participants. Emergency response procedures in each destination are reviewed, audited and refined on a regular basis and we are constantly making improvements.

Every program participant receives detailed briefings about what to do in the unlikely event of an emergency. Program participants have emergency contact phone numbers (local police office, hospital, embassy, etc. ) so they can get help quickly if they need it, as well as from the program lead.

Our teams also maintain a log of all incidents that occur, regardless of how large or small they are, and this helps us to make sure we always have the right safety and emergency response measures in place.

As a responsible organization, we actively monitor and record country-specific risks as they arise, taking advice from each country’s government. This monitoring is on an ongoing basis across all countries where we have programs. The risks that we look out for most commonly include natural disasters (e.g. flooding or earthquakes), civil unrest (e.g. political rallies or protests), threats of terrorism, disease, and we have an internal system for recording the actions implemented in the past in order address these risks in the future.